Lakeland, Florida · Serving Central Florida (863) 606-5147
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Accessibility Statement

Accessibility Statement

Last updated September 14, 2026

Magnuson Insurance, LLC ("Agency") is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure equal access to our website and services.

Measures to Support Accessibility

The Agency takes the following measures to ensure the accessibility of magnusonins.com:

  • Integrate accessibility into our internal policies and web procurement standards.
  • Conduct regular manual and automated testing of our website and digital assets.
  • Provide continuous accessibility training for our web design, content creation, and development teams.
  • Design and develop with screen reader compatibility, keyboard-only navigation, and clear visual contrast in mind.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

magnusonins.com is partially conformant with WCAG 2.1 Level AA. Partially conformant means that some parts of the content may not yet fully conform to the accessibility standard, though active efforts are underway to resolve these areas.

Known Limitations & Alternatives

Despite our best efforts to ensure accessibility of magnusonins.com, there may be some limitations. Below is a description of known limitations and potential solutions. Please contact us if you observe an issue not listed below:

  1. Third-Party Integrations: Some embedded third-party software (such as our Google Reviews widget, address autocomplete, carrier claim/payment/policy portals, and the EZLynx quoting system) may not be fully accessible under our direct control. We actively work with suppliers to request accessible solutions.
  2. Downloadable Documents: Any PDF or other downloadable documents we publish are intended to meet WCAG 2.1 AA. If you encounter one that does not, please contact us and we will provide an accessible alternative format.

Feedback & Contact Information

We welcome your feedback on the accessibility of magnusonins.com. If you encounter accessibility barriers, need assistance accessing any content, or would like to request information in an alternative format, please contact us:

  • Email: info@magnusonins.com
  • Phone: (863) 606-5147
  • Postal Address: Magnuson Insurance, LLC
    124 S Florida Ave, Suite 302
    Lakeland, FL 33801
  • Business Hours: Monday – Friday, 9:00 AM – 4:30 PM ET

We aim to respond to accessibility feedback and inquiries within 2 to 5 business days.

Technical Specifications

Accessibility of magnusonins.com relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript

Formal Complaints & Escalation

If you are not satisfied with our response to your accessibility feedback or request, you may escalate your concern by calling us at (863) 606-5147 and asking to speak with a manager, or by emailing info@magnusonins.com with "Accessibility Escalation" in the subject line.

This statement was last updated on September 14, 2026.